Second stimulus check problems: Didn’t receive your relief payment yet? Online shopping strains retailers and shipper... USPS to implement "extraordinary measures", Seattle's Space Needle provides out of this world NYE experience, Connecticut family has happy homecoming amid pandemic, Wisconsin nursing home residents get weekly doses of puppy love, Queen Elizabeth delivers reassuring Christmas message, Bishop T.D. Even so, “any retailer that can provide that bricks-and-mortar presence is probably going to be your best bet now that we’re past that Dec. 15 date,” Krieg said. I don’t want to have to worry about my cousin’s kids getting their gifts on time,” Britt said. A FedEx employee delivers a package in the Edgewater Glen neighborhood on Dec. 16, 2020, in Chicago. For these packages, tracking on the USPS website will show when a package is in transit and expected to arrive by the delivery date shown with: “In-Transit, Arriving On Time.”. Enter the 3- or 5-digit ZIP Code ™ you're shipping from. If a package will be delivered later than expected, you will see this message: “In-Transit, Arriving Late.”. "We are working closely with our shipping partners to provide our customers with the best information we can as to shipping availability and timelines, and to ensure that holiday gifts ordered from Olive & Cocoa are being delivered in a manner consistent with our high customer service standards.". December 16 was the last day the website said it could ship orders by standard shipping for delivery by Christmas. For questions or concerns about delivery during the pandemic, please go to usps.com to track mail or get information from the USPS Coronavirus FAQs page. The USPS is always understaffed and all of them work long long hours delivering mail. I have work to do. Scott Friedland, owner of Timeless Toys in Lincoln Square, used to ship most items customers bought online through the Postal Service, until delivery times that used to take three days recently stretched to two or three weeks. USPS Service Alerts provide information to consumers, small businesses and business mailers about postal facility service disruptions due to weather-related and other natural disasters or events. News provided by The Associated Press. The following information shows how we are continuing to deliver for America. Macy’s and Bloomingdale’s have partnered with DoorDash to offer same-day home delivery, Best Buy and Five Below have similar partnerships with Instacart and Bed Bath & Beyond works with both Shipt and Instacart. This map will provide you with expected 1, 2, or 3 day delivery areas for Priority Mail ® shipments. That has resulted in more orders being pushed to the Postal Service, adding to mail delays that started this summer before the November election. I had one that was almost a week late, and it sat on out for delivery for 4 or 5 days. A number of retailers told CBS MoneyWatch they faced shipping delays. Revised the Night Owl service network to improve 24/7 service, supporting those who work late or rise early. As the coronavirus spreads throughout the United States, the Postal Service has struggled to maintain its crucial role in connecting the country, while also protecting its workers and customers. H&M says any new orders won’t arrive by Christmas. [Most read] Second stimulus check problems: Didn’t receive your relief payment yet? People are waiting for weeks to get packages they order or were being delivered by the U.S. “We just went ahead and shut it off. As a result, merchants of all sizes are issuing warnings and apologies to consumers, who are turning to social media to complain. I don’t know what is causing this as of late but I hope The Post goes back to offering me reliable service with a hiccup every now and then. The Postal Service has extended the hours for package delivery and is delivering packages on Sundays in more areas. “For them to keep saying ‘oh it’s in transit, will be arriving late’, they have no idea where it is,” William says. ShipMatrix's Jindel attributes the improvement to the fact that easing of demand for shipments as it got closer to the holiday. . Get My Payment errors? "I am waiting for the refund request messages to begin flooding my inbox any moment now.". Early in the season, shipping companies mostly kept up, according to ShipMatrix, which analyzes shipping data. Earlier this month, Victoria's Secret owner L Brands warned investors in a filing with the U.S. Securities and Exchange Commission that "additional constraints" in shipping capacity during the holiday season could hurt sales. Some are understanding, some are not," Mathews told CBS MoneyWatch. Postal Service. On December 16, she updated her product page on Etsy to warn that orders may arrive as many as 10 business days late. Nike, Ulta and Barnes & Noble say it’s already too late for free shipping. He has been encouraging customers to pick UPS, whose shipments have been arriving in about three days and typically cost about $3 or $4 more. USPS® Coronavirus Updates: Expected Delivery Changes. Editorial: Invoke the 25th Amendment. About 90% of these packages ONLY started moving in the system after I initiated a Search on the USPS website. Copyright © 2021 CBS Interactive Inc. All rights reserved. Home delivery is more widely available, too, as retailers partnered with companies better known for food and grocery delivery to get items to shoppers. At the peek of the holiday shipping season this year, an estimated 6 million packages a day were being left behind by FedEx, UPS, Amazon, the U.S. A package could miss the estimated date but still arrive on time. Between the pandemic and the holiday rush, she wouldn’t have been surprised to see some delays, but wasn’t expecting to see gifts go to the wrong address or get stranded, like a package she has yet to receive that spent four days sitting in Atlanta. Services that let customers shop online for pickup or delivery from nearby stores only help if the item on a shopper’s wish list is in stock at a nearby store. But CBS News' Erol Barnett reported that a number of retailers, including Amazon, were still offering overnight deliveries for Christmas Day on thousands of items on Thursday. With the clock ticking, retailers like Kohl’s and Target are encouraging shoppers to place orders for store pickup rather than risk a late delivery. The site offers track and trace of shipments and a webshop, amongst others. Target and Walmart, which already offered same-day delivery and curbside pickup, said they expanded the range of items customers can order online and receive the same day. 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